Player Welfare First

Responsible Gaming
at 11111bt — Play Safe

At 11111bt, we believe that gambling should always be a source of entertainment — never a source of harm. Our Responsible Gaming programme gives every Bangladesh player the tools, knowledge, and support they need to stay in control of their play.

18+ Only Deposit Limits Time-Out Tools Self-Exclusion 24/7 Support
Important Notice — 18+ Only: 11111bt is strictly an adults-only platform. You must be aged 18 years or older to register an account, deposit funds, or place bets on this site. If you are under 18, please leave this site immediately. If gambling is negatively affecting your life or the lives of those around you, please seek help from a support organisation listed on this page. Gambling should be fun — if it stops being fun, stop playing.

Player Welfare First

11111bt puts player welfare at the heart of everything we do. Our responsible gaming policies are built to give you genuine control over your activity, not just tick-box compliance.

Flexible Spending Controls

Set daily, weekly, or monthly deposit limits on your 11111bt account to keep your spending within a budget that works for you. Limits take effect immediately when set.

Self-Exclusion on Request

If you need a break from gambling, 11111bt's self-exclusion programme allows you to suspend your account for a set period or permanently. Contact support to activate immediately.

Session Time Reminders

Enable session time reminders so 11111bt notifies you how long you have been playing. Taking regular breaks is one of the most effective ways to keep gambling enjoyable and controlled.

Reality Checks

11111bt's reality check feature displays periodic on-screen summaries of your session activity — including total time played, net wins and losses — so you always have an accurate picture of your play.

24/7 Dedicated Support

Our responsible gaming support team is available around the clock. If you have concerns about your gambling behaviour, reach out via live chat or email — we respond without judgement.

1. Our Commitment to Responsible GamingThe 11111bt Player Welfare Philosophy

At 11111bt, responsible gaming is not a regulatory obligation that we fulfil reluctantly — it is a core value that shapes how we design, operate, and communicate our platform to players across Bangladesh. We understand that for the vast majority of our players, gambling on sports like cricket and BPL matches, or enjoying a session of slots and live casino games, is a form of entertainment enjoyed alongside other leisure activities. We want to keep it that way.

We also recognise that a small number of players may be at risk of developing gambling-related harm. Problem gambling can affect anyone regardless of age, income, or background, and it can have serious consequences for the individual and those close to them. It is our responsibility — and our genuine commitment — to provide the tools, information, and support that allow every 11111bt player to make informed choices about their gambling activity.

Our responsible gaming programme at 11111bt is built on four pillars: Prevention (age verification, player education, and transparent odds display), Protection (deposit limits, session controls, reality checks, and self-exclusion), Early Intervention (behaviour monitoring and proactive outreach to players showing risk indicators), and Support (direct access to our responsible gaming team and signposting to professional help organisations).

Our Pledge to Bangladesh Players: 11111bt will never market gambling to vulnerable individuals or minors. We will never make it difficult for a player to set limits, take a break, or close their account. We will always provide honest, clear information about the risks of gambling. If you feel we have fallen short of these commitments, please contact us at [email protected].

2. Age Restriction and VerificationStrict 18+ Policy at 11111bt

11111bt enforces a strict minimum age policy. You must be aged 18 years or older to open an account, make a deposit, or place any type of bet on our platform. This requirement applies to all players in Bangladesh and is non-negotiable. Underage gambling is illegal and harmful — 11111bt has zero tolerance for it.

How We Verify Age

During registration, all players are required to provide their date of birth. Prior to processing any withdrawal request, 11111bt conducts Know Your Customer (KYC) verification, which requires the submission of a valid government-issued identity document such as a Bangladesh National Identity Card (NID) or passport. Our verification team reviews each document to confirm the player's identity and age before funds are released.

In cases where our automated systems or support staff identify a reasonable concern that a player may be under 18, 11111bt will immediately suspend the account and request additional identity documentation. The account will remain suspended until age has been satisfactorily confirmed. Any funds deposited by a player found to be under 18 will be handled in accordance with our Terms & Conditions.

Protecting Minors in Your Household

If you share a device or household with minors, we strongly recommend taking the following steps to prevent underage access to the 11111bt platform and other gambling websites:

  • Always log out of your 11111bt account after each session and never save your login credentials on shared devices.
  • Install parental control software such as GamBlock, Betfilter, or Gamban on all shared devices to block access to gambling websites.
  • Use device-level screen time and content restriction settings available on Android and iOS to restrict access to gambling-related content.
  • Have open, age-appropriate conversations with young people in your household about the risks of gambling.
Suspected Underage Gambling: If you suspect that a minor has accessed or registered an account on 11111bt, please report this to us immediately at [email protected]. We will investigate and take immediate action. Protecting children from gambling-related harm is a shared responsibility.
18+
All 11111bt players must be aged 18 or above. We verify identity before processing any withdrawal.

3. Problem Gambling Self-AssessmentRecognising the Warning Signs

Most people who gamble do so safely and within their means. However, gambling can become a problem when it starts to negatively affect your finances, relationships, mental health, or work life. The following self-assessment questions are adapted from internationally recognised problem gambling screening tools. They are intended to help you reflect honestly on your relationship with gambling.

Ask yourself whether any of the following statements apply to your gambling behaviour over the past 12 months. If you answer "yes" to two or more of these questions, we strongly encourage you to take a break, use our player protection tools, and consider reaching out to a support organisation.

Gambling Behaviour Self-Check

Read each statement and consider whether it reflects your gambling behaviour. This is not a clinical diagnosis — it is a personal reflection tool.

1
Have you ever spent more money gambling than you originally planned to, or found it difficult to stop once you started?
2
Have you ever gambled to try to win back money that you previously lost ("chasing losses")?
3
Has gambling ever caused you to borrow money, sell possessions, or neglect essential expenses such as rent, food, or utility bills?
4
Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?
5
Have you felt restless, irritable, or anxious when you tried to cut down or stop gambling?
6
Has gambling caused arguments, tension, or problems in your relationships with family members or close friends?
7
Have you ever missed work, study, or other important responsibilities because of gambling?
8
Do you find yourself thinking about gambling frequently — planning your next session, replaying past bets, or calculating how to fund future play?
If you answered "yes" to two or more questions: Your gambling behaviour may be causing harm. We encourage you to use 11111bt's player protection tools immediately — set a deposit limit, activate a time-out, or request self-exclusion. You should also consider contacting a professional gambling support service. You are not alone — support is available without judgement.

4. Player Protection ToolsBuilt-In Controls on Your 11111bt Account

11111bt provides a comprehensive suite of responsible gaming tools that allow you to set personalised boundaries around your gambling activity. These tools are available to all registered players and can be activated or adjusted at any time by contacting our support team. We are committed to making these tools easy to access and genuinely effective.

Deposit Limits

Cap how much you can deposit per day, week, or month. Reductions take effect immediately. Increases require a 24-hour cooling-off period.

Reduction: Instant Increase: 24h delay
Session Time Limits

Set a maximum continuous session duration. Once your limit is reached, you will be automatically logged out and prompted to take a break.

Takes Effect: Instantly
Reality Checks

Periodic on-screen pop-ups displaying your net session result and total time played. Customise the frequency (every 30, 60, or 90 minutes).

Configurable
Cool-Off Period

Take a short break of 24 hours, 48 hours, or up to 30 days. During a cool-off period, your account is suspended and you cannot log in or deposit.

Instant Activation
Loss Limits

Set a maximum net loss threshold per day, week, or month. Once reached, your account is paused for the remainder of that period.

Reduction: Instant Increase: Reviewed
Self-Exclusion

Permanently or temporarily exclude yourself from all 11111bt services. During self-exclusion, your account is fully locked and marketing is suppressed.

Instant Activation
How to Activate These Tools: To set or adjust any responsible gaming tool on your 11111bt account, contact our support team via live chat (available 24/7) or email [email protected] with the subject line "Responsible Gaming Tool Request". Our team will action your request promptly and confirm the change. There is no waiting period to reduce a limit or to activate a cool-off or self-exclusion.
Tool Duration Options Activation Time Can Be Reversed?
Deposit Limit (Reduction) Daily / Weekly / Monthly Immediate Yes — increase requires 24h wait
Session Time Limit 30 min / 1h / 2h / Custom Immediate Yes — adjustable any time
Reality Check Every 30 / 60 / 90 minutes Immediate Yes — configurable any time
Cool-Off Period 24h / 48h / 7 days / 30 days Immediate No — must complete full period
Loss Limit Daily / Weekly / Monthly Immediate Yes — increase reviewed by team
Self-Exclusion (Temporary) 3 months / 6 months / 1 year Immediate No — must complete full period
Self-Exclusion (Permanent) Indefinite Immediate No — permanent closure

5. Self-Exclusion ProgrammeTaking a Full Break from 11111bt

Self-exclusion is one of the most powerful responsible gaming tools available at 11111bt. If you feel that your gambling has become unmanageable or that you need a sustained period away from gambling to regain control, self-exclusion allows you to block access to your 11111bt account entirely — for a defined period or permanently.

How Self-Exclusion Works at 11111bt

Once self-exclusion is activated on your account, the following measures are put in place immediately:

  • Your 11111bt account is locked and you will be unable to log in, deposit, place bets, or access any games.
  • Any pending withdrawal requests will be processed and paid out to your registered payment method (bKash, Nagad, Rocket, or bank account) within our standard processing timeframe.
  • All promotional emails, SMS messages, and bonus notifications from 11111bt to your registered contact details are suppressed for the duration of your exclusion.
  • If you attempt to create a new 11111bt account during your self-exclusion period, that account will also be closed and any deposits returned when the duplicate is identified.

Temporary Self-Exclusion

Temporary self-exclusion is available for periods of 3 months, 6 months, or 1 year. At the end of the exclusion period, your account will not be automatically reopened. You must contact 11111bt support to reactivate your account, and there is a mandatory 24-hour cooling-off period before reactivation to ensure the request is deliberate.

Permanent Self-Exclusion

Permanent self-exclusion results in the full and irreversible closure of your 11111bt account. This option is recommended for players who have concluded that gambling is no longer something they wish to engage in. Once permanent self-exclusion is requested and confirmed, it cannot be reversed. Any remaining balance will be returned to you in full.

Important: Self-exclusion at 11111bt applies only to the 11111bt platform. If you wish to exclude yourself from multiple gambling operators simultaneously, we recommend contacting each platform individually. For comprehensive exclusion from online gambling, consider installing blocking software such as Gamban on all your devices.

How to Request Self-Exclusion

To activate self-exclusion on your 11111bt account, contact our responsible gaming team via any of the following methods:

  • Live Chat: Available 24/7 on the 11111bt platform. Start a chat and request self-exclusion — our team will action it during the session.
  • Email: Send a message to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and the type of exclusion (temporary duration or permanent).
No Waiting Period for Self-Exclusion: Unlike limit increases, self-exclusion and cool-off periods are activated immediately upon your request — there is no delay, no cooling-off period before it takes effect, and no attempt by our team to dissuade you. Your welfare comes first.

6. Deposit Limits and Spend ControlsManaging Your 11111bt Budget Responsibly

One of the most practical ways to maintain control over your gambling activity at 11111bt is to set a deposit limit. A deposit limit caps the total amount you are able to deposit into your 11111bt account over a defined time period, ensuring that your gambling expenditure never exceeds a budget you have decided on in advance — when you are thinking clearly, not in the middle of a playing session.

Setting Responsible Gambling Limits in BDT

11111bt recommends that all players set a deposit limit from the outset of their account registration. When deciding on an appropriate limit, consider the following guidelines:

  • Only gamble with money you can genuinely afford to lose. Your deposit limit should never exceed the amount of discretionary income left over after all essential household expenses — rent, food, utilities, transport, and savings — have been met.
  • If your monthly discretionary income is, for example, ৳5,000, your monthly deposit limit at 11111bt should be a fraction of that — not the full amount. A reasonable guideline is to allocate no more than 5–10% of your discretionary income to gambling entertainment.
  • Never use funds borrowed from family, friends, bKash credit services, or any other credit source to fund your 11111bt account. Gambling with borrowed money is one of the clearest indicators of problem gambling behaviour.
  • Review your deposit limit monthly and adjust it downward if you find that gambling is taking a larger share of your budget than you are comfortable with.

How Deposit Limit Changes Work

At 11111bt, any request to reduce your deposit limit is actioned immediately and takes effect on your account at once. Any request to increase your deposit limit is subject to a mandatory 24-hour reflection period before taking effect. This asymmetric approach is intentional — it makes it easy to impose tighter controls on yourself and harder to loosen them impulsively.

Tip for Bangladesh Players: If you use bKash, Nagad, or Rocket to fund your 11111bt account, you can also use the spending limit and transaction history features within those mobile banking apps to independently track and control your gambling expenditure. Using both 11111bt's built-in controls and your mobile banking app's features together gives you the strongest possible oversight of your gambling budget.

Wager and Loss Limits

In addition to deposit limits, 11111bt also offers wager limits (capping the total amount staked per day, week, or month) and loss limits (capping the maximum net loss permitted per day, week, or month). These additional controls provide a more granular level of protection, particularly for players who prefer to focus on controlling the outcome of their play rather than just the input.

Contact our support team at any time to set, adjust, or remove any of these spending controls. All requests are handled confidentially and without judgement.

7. Support Resources and HelplinesProfessional Help for Problem Gambling

If you believe that gambling has become a problem for you or someone you care about, professional support is available. The following organisations offer confidential guidance, counselling, and practical assistance for people affected by problem gambling. We encourage any 11111bt player who is concerned about their gambling behaviour to reach out to one of these services without delay.

Seeking help is a sign of strength, not weakness. Problem gambling is a recognised condition that responds well to professional intervention — many people recover fully with the right support. The earlier you reach out, the easier recovery tends to be.

Gamblers Anonymous

A worldwide fellowship of people who share their experience, strength, and hope with each other to solve their common problem and help others recover. Meetings available online.

www.gamblersanonymous.org

GamCare

GamCare provides free information, support, and counselling for people affected by problem gambling. Their online resources are available to players internationally, including Bangladesh.

www.gamcare.org.uk

Gamban

Gamban is a powerful software tool that blocks access to thousands of gambling websites and apps across all your devices simultaneously — a practical first step toward self-exclusion.

www.gamban.com

BeGambleAware

BeGambleAware offers free, confidential support and information about safer gambling. Their website includes a self-assessment quiz and signposting to local counselling services.

www.begambleaware.org

Gam-Anon

Gam-Anon is a support organisation specifically for the families and close friends of people affected by problem gambling — because gambling harm impacts more than just the individual.

www.gam-anon.org

11111bt Support Team

Our own responsible gaming team is available 24/7. We can activate any player protection tool immediately and signpost you to professional help. Reach us by live chat or email.

[email protected]

Remember: All of the external support organisations listed above offer free, confidential services. You do not need to be in crisis to reach out — many people find it helpful to speak with a counsellor or attend a support group even at an early stage, before problems become severe. Reaching out early is the most effective approach.

8. Getting Help from 11111btHow Our Team Supports You

If you are concerned about your gambling behaviour — whether you are unsure if it is a problem, certain that it is, or somewhere in between — 11111bt's responsible gaming support team is here to help. Our team members are trained in responsible gaming practices and are ready to listen, assist, and take action on your behalf without judgement or delay.

What Our Support Team Can Do For You

  • Activate any player protection tool (deposit limits, loss limits, session limits, cool-off periods, self-exclusion) on your account immediately during a live chat session or upon receipt of your email request.
  • Provide honest, non-judgemental information about the signs of problem gambling and the options available to you.
  • Signpost you to appropriate professional support organisations, both internationally recognised bodies and Bangladesh-based mental health services where available.
  • Process account closures and ensure all remaining balances are returned to your registered bKash, Nagad, Rocket, or bank account promptly.
  • Suppress all marketing communications from 11111bt to your contact details immediately upon request, even if you do not wish to close your account.

Contacting the 11111bt Responsible Gaming Team

Live Chat
Available 24 hours a day, 7 days a week, including Eid holidays and Bangladesh public holidays. Start a chat session on the 11111bt platform and type "Responsible Gaming" to be connected to a specialist agent immediately.
Email Support
Email [email protected] with the subject line "Responsible Gaming Help". We aim to respond to all responsible gaming email enquiries within 2 hours. Operating hours: 24/7, Bangladesh Standard Time (BST, UTC+6).
If you are in immediate distress: If gambling-related stress is causing you significant mental health distress, please reach out to a mental health professional or crisis support service in your area. In Bangladesh, the National Mental Health Helpline is available to provide guidance and referrals. Your wellbeing is more important than any game or bet.

11111bt reviews all responsible gaming interactions regularly to ensure that our team is providing the highest standard of care. If you feel that your responsible gaming request was not handled appropriately, please escalate your concern by emailing [email protected] with the subject line "Responsible Gaming Complaint" and your case will be reviewed by a senior team member within 24 hours.

Play at 11111bt — Always in Control

Enjoy cricket betting, live casino, and slots on 11111bt with full confidence that your safety tools are always available. Responsible gaming starts with informed choices.

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